I really enjoyed this chapter and learned
a lot about how to handle conflict in my own personal life. What really stood
out to me was the context on 'Thinking about the Conflict. I think it goes hand
with the saying, "Think before you speak". As humans it is human
nature to act out of anger even when we know that it is not the right thing to
do. If we just took 5 minutes to think to ourselves about the problem at
hand and then the outcome of the conflict would come out completely different
than if we acted out of anger.
Recently, I was
faced with a he-said-she-said scenario. I was extremely upset when I heard of
this but knew that I should think about how to handle the situation before
bringing it to my friend’s attention. Now, in the past I made assumptions and
would believe what I heard and I knew that I should always give the other party
the benefit of the doubt, so I did just that. After having time to think about
the issue, I approached the issue in a very calm manner and had a very calm
discussion about what I had heard and what had really happened. the
conversation went as I expected and everything turned out to be a huge misunderstanding.
I think that with
any issue or problem that we are faced with from here on out it makes all the
difference in the world to take 5 minutes to stop and think before speaking.
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